Privacy Policy

Last Updated: November 2025

Duckworth Gallery operates this website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. We may collect:

  • Contact information: name, billing/shipping address, phone number, email address.
  • Financial information: credit/debit card information, payment confirmation, transaction details.
  • Account information: username, password, preferences, settings.
  • Transaction information: products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: messages you send to us for support or inquiries.
  • Device and usage information: IP address, browser type, device identifiers, and interactions with the website.

How We Collect Information

  • Directly from you: when you place an order, create an account, or contact us.
  • Automatically: through cookies, website analytics, or device identifiers.
  • From service providers: when they process payments, deliver products, or provide technical support.

How We Use Your Information

We may use your personal information to:

  1. Provide and improve services: process orders, payments, returns, exchanges, and communicate with you.
  2. Marketing: send promotional emails or advertisements (you can opt out anytime).
  3. Security: detect fraud, verify accounts, and maintain website safety.
  4. Legal compliance: respond to legal requests, enforce terms, or protect rights.

How We Share Information

We may share your information:

  • With payment processors and delivery services to complete your orders.
  • With business partners for marketing and advertising purposes.
  • In connection with legal obligations, mergers, or protection of our rights.

We do not sell personal information.

Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect information from them.

Security and Retention

We take reasonable measures to protect your information but cannot guarantee perfect security. Information is retained as long as needed to provide services, comply with laws, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to processing.
  • Opt out of marketing communications.

To exercise your rights, contact us at the details below.

International Transfers

Your information may be stored or processed outside your country of residence, where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted on this page with the “Last Updated” date.

Contact

For questions about this Privacy Policy or your personal information, contact us:
Email: info@duckworthgallery.com
Address: Duckworth Gallery, 169 Coffey st, Brooklyn NY 11231.